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Alison N

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Review of the Family Building Society, Savings:

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It's great to be able to call and speak to a person,...

It's great to be able to call and speak to a person, not a bot. Staff are always polite, professional but friendly, and very well informed about the products. Statements arrive on time and are clear and well-presented. Interest rates are excellent, but the FBS takes care to inform customers of new/ alternative products and interest rate changes. Reviewed on: 5th February 2026

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