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Lauren M

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Review of the Hinckley & Rugby Building Society, Savings:

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Both Rita and Linda were fantastic

Rita was lovely when serving us today. Both Rita and Linda interacted with both myself and my son (whose account we were in there about). They served with a smile and were very professional. Thankyou for making us both smile Reviewed on: 10th February 2026

Reply from Hinckley & Rugby Building Society Hi Lauren. Thank you for your kind feedback. We’re delighted to hear that Rita and Linda provided a professional, friendly service and made both you and your son feel welcome. It’s wonderful to know they brought a smile to your visit — we’ll be sure to pass your comments on. If you would like to help shape the future of our services, maybe you would consider joining our Member Panel. You can find out more and register your interest here: hrbs.co.uk/member-panel Response date: 18th February 2026

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