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Peter Bagshaw

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Review of the Carrot Insurance, Car Insurance:

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Do not insure with Carrot - The most unprofessional insurance company in the world

Beware: This company is scamming people. They offer low insurance policies then hit you with cancellation notices unless you pay further premiums. My son has had two cancellation notices and two premium increases of £100 and £200 for no good reason. We tried calling and were on hold for 60 minutes before we gave up. Absolutely impossible to talk to anyone - they offer communication through twitter facebook but will not answer emails. Cancellation fees are 35% of the total policy. This needs to be taken further - I would have given zero rating but the review process only allows you to progress with at least one star - very angry and frustrated. Reviewed on: 29th April 2019

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