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Joanne Tamplin

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Review of the Bath Building Society, Savings:

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I have been with BIBS for nearly 20 years.

I have been with BIBS for nearly 20 years. In that time, I have found every single member of staff helpful, extremely friendly and have always resolved any queries ive had. The online services need a bit of work though! Reviewed on: 11th February 2026

Reply from Bath Building Society Hi Joanne, Thank you so much for the feedback, and it's great to hear you've had positive experiences when dealing with our staff both in person and over the phone. We are aware that our online/app offering might not be as up to scratch as we would all like it to be, and are working hard to rectify this as soon as possible to continue improving the digital experience. Regards, Sam Dorrington Branches Manager Response date: 13th February 2026

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