Heather Jones's community profile page

Write a review

Viewing profile for,

Heather Jones

Total reviews written

Helpful marks given to their reviews

Times reviews seen

All reviews (2)

Review of the Santander, 123 Current Account (discontinued):

View on product page

changing for the worse

I have always up until recently felt a valued customer of Santander 123 current account. But recently after reducing the interest on direct debits and interest on money in your account plus an increase in the monthly account fee i am no longer `breaking even'! Also I have experienced poor customer service when a cashier paid a cheque into a wrong account off mine which had personal implications. I am now in the process of researching for an alternative. Reviewed on: 25th January 2017

Review of the Santander, 123 Current Account (discontinued):

View on product page

Increase monthly fee with little customer benfefit

I've been an Alliance & leicester & then Santander customer for many years. However recently I've experienced poor customer service and benefits for an increasing monthly fee with little benefit and even reduction in interest on accounts. Reviewed on: 17th January 2017

We are helping 1000s to make smarter financial decisions

We use the power of consumer reviews to help increase trust and transparency in financial services and to deliver industry leading insight and events.