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Janet

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Review of the Hinckley & Rugby Building Society, Savings:

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You can talk to a person - gets my vote

Had problems with joining the on-line system. Phone answered quite quickly and spoke to a real person ( big tick) and issue resolved within reasonable time. I have a decent return on my investment - so what's not to like. However, it's not my job to recommend HRBS - as it won't suit everyone Reviewed on: 19th February 2026

Reply from Hinckley & Rugby Building Society Hi Janet. We’re sorry to hear you experienced some initial difficulties when joining our online system, but we’re really pleased that our team was able to answer your call quickly and resolve the issue for you. Thank you for taking the time to share your feedback. If you would like to help shape the future of our services, maybe you would consider joining our Member Panel. You can find out more and register your interest here: hrbs.co.uk/member-panel Response date: 26th February 2026

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