Bobbie's community profile page - Smart Money People

Write a review

Go to business site

Viewing profile for,

Bobbie

Total reviews written

Helpful marks given to their reviews

Times reviews seen

All reviews (1)

Review of the Hinckley & Rugby Building Society, Savings:

View on product page

Neil made my visit today easy and positive

Neil supported me today making it so quick and easy. He was so lovely and understanding and really explained things to me which I really appreciate. I had my son with me today who was a little lively but Neil was really understanding of that. The experience was very positive. Reviewed on: 19th February 2026

Reply from Hinckley & Rugby Building Society Hi Bobbie. We’re delighted to hear that Neil was able to make everything quick and easy for you. Taking the time to explain things clearly and ensure you feel comfortable and informed is exactly the level of service we aim to provide. It’s also lovely to hear that he made you feel at ease while you had your son with you — we understand that life doesn’t pause for appointments, and we always want our branches to feel welcoming and supportive for families. We’ll be sure to pass your kind comments on to Neil. Thank you again for your feedback — we really appreciate it. If you would like to help shape the future of our services, maybe you would consider joining our Member Panel. You can find out more and register your interest here: hrbs.co.uk/member-panel Response date: 26th February 2026

We are helping 1000s to make smarter financial decisions

We use the power of consumer reviews to help increase trust and transparency in financial services and to deliver industry leading insight and events.