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Corey

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Review of the Lendable, Personal loan:

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Decent service

Interest is a little high but I guess that’s the same for all personal loans. Customer service is decent via the app but I did try their text based customer service and nobody ever responded despite saying “reply below”. Overall not bad but could be a little better Reviewed on: 2nd March 2026

Reply from Lendable Hello Corey, Thank you for your balanced feedback. We are pleased to hear that you have had a positive experience with our mobile app and that you find our service generally reliable, though we clearly have some room for improvement regarding our text-based support. At Lendable, we strive to offer multiple communication channels to suit our customers' needs. Our policy is to provide timely and helpful responses across all platforms; however, we regret that our SMS service did not meet this standard in your case. We are currently reviewing our text-based workflows to ensure that "reply below" prompts are met with the prompt human or automated assistance our customers expect. Regarding our interest rates, we offer risk-based pricing tailored to individual credit profiles, ensuring that every offer reflects a responsible assessment of a customer's specific financial circumstances. For security and privacy reasons, we cannot discuss your specific interest rate, account details, or the history of your support interactions on this public forum. Protecting your personal data and communication history is our top priority. We would like to look into why your text messages went unanswered to ensure this is corrected. Please contact us at [email protected] so we can investigate this and ensure your future experience is seamless. Best regards, The Lendable Team Response date: 13th April 2026

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