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Review of the Hinckley & Rugby Building Society, Mortgages:

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the team all chipped and helped us out.

the team all chipped and helped us out. The process is a bit different than with other lenders which is fine as Hinkley do take a more 'bespoke' approach. However the sales team and underwriters all communicated brilliantly Reviewed on: 5th March 2026

Reply from Hinckley & Rugby Building Society Hi Martin, Thank you for your feedback. We’re really pleased to hear that our team was able to provide the support you needed throughout the mortgage process. We pride ourselves on offering a more bespoke approach, and it’s great to know that the communication between our sales team and underwriters was clear and effective. Your comments are greatly appreciated, and we’ll be sure to pass them on to the team. Thank you again for choosing us, and we’re always here if you need further assistance in the future! If you would like to help shape the future of our services, maybe you would consider joining our Member Panel. You can find out more and register your interest here: hrbs.co.uk/member-panel Response date: 11th March 2026

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