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Mike Matthews

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Review of the M&S Bank - Marks and Spencer, Travel Money:

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Returning unused currency

We bought currency for a holiday in Thailand, Cambodia & Vietnam which didn’t occur because of Trump’s War. We expected to get a poor rate for returning money but M&S were great. They recommended we contact their team & explain our situation. They paid us back what we had paid out so we lost nothing. Great customer service Reviewed on: 7th March 2026

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