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Susan

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All reviews (4)

Review of the PayPal, PayPal Credit:

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Customer Service - Great

I have had to contact customer service a few times and they have always delivered in giving me a good service and sorting out any situation I may have. Reviewed on: 6th July 2026

Review of the PayPal, PayPal Credit:

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Easy acessibility to customer service,.

Easy acessibility to customer service,. Excellent at resolving disputes. Reviewed on: 28th April 2026

Review of the Lendable, Personal loan:

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Easy application for loan

There was no quibble about the loan, I was accepted straight away. I have been offered other products as well. Reviewed on: 19th April 2026

Review of the Lendable, Personal loan:

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Easy access to funds

Easy access to funds, however would have preferred to have talked things through with customers service advisor. Reviewed on: 9th March 2026

Reply from Lendable Dear Susan, Thank you for your review. We are pleased to hear that you found it easy to access your funds, as we aim to provide a fast and efficient service for our customers. Regarding your feedback on customer service accessibility, Lendable is designed as a digital-first lender to ensure our processes remain as quick and streamlined as possible. However, we understand that sometimes you may prefer to "talk things through" with an advisor. While many of our processes are automated for speed, we do have a dedicated support team available to assist with more complex queries or to provide guidance when needed. Your feedback is invaluable as we continue to balance our digital efficiency with the personal support our customers value. For your security and privacy, we cannot discuss the specific details of your account, your loan agreement, or your personal data on this public forum. We are committed to protecting your information and ensuring that all sensitive discussions are handled through our secure, encrypted channels. If you would still like to speak with a member of our team regarding your account, please reach out to us at [email protected] or call us on 020 3322 1948, and we will be happy to assist you. Best regards, The Lendable Team Response date: 19th April 2026

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