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Lorna S

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Review of the Hinckley & Rugby Building Society, Savings:

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Very professional helpful staff

Very professional helpful staff who were incredible in very difficult circumstances for us. They got an account open for our granddaughter in time for her dad's funeral donations. Reviewed on: 13th March 2026

Reply from Hinckley & Rugby Building Society Hi Lorna. Thank you for taking the time to share your experience with us. We’re very sorry for your loss, and we’re honoured that we could support you and your family during such a difficult time. It means a great deal to hear that our team were able to assist you with care, professionalism, and understanding when it mattered most. We’ll be sure to pass your kind words on to the colleagues involved — they will truly appreciate your feedback. Our thoughts are with you and your family, and thank you again for sharing this with us. If you would like to help shape the future of our services, maybe you would consider joining our Member Panel. You can find out more and register your interest here: hrbs.co.uk/member-panel Response date: 19th March 2026

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