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Sylvia

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Review of the Hinckley & Rugby Building Society, Savings:

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I have been having trouble logging into my account.

I have been having trouble logging into my account. Lily helped me through the process, which no fault of hers, which was a long process. I have, thanks to her k8nd assistance, been able to log insuccessfully. Thank you Reviewed on: 18th March 2026

Reply from Hinckley & Rugby Building Society Hi Sylvia. Thank you for your feedback! We're so pleased to hear that Lily was able to assist you with logging into your account. It’s great to know that her kind and patient assistance helped you get everything sorted. We truly appreciate your patience throughout! If you would like to help shape the future of our services, maybe you would consider joining our Member Panel. You can find out more and register your interest here: hrbs.co.uk/member-panel Response date: 25th March 2026

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