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Sanj k

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Review of the Hinckley & Rugby Building Society, Mortgages:

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Always been very quick to resolve my queries, makes...

Always been very quick to resolve my queries, makes all the difference not having to wait in call queues and have a person on the end of the call Reviewed on: 23rd March 2026

Reply from Hinckley & Rugby Building Society Hi Sanj. Thank you for your feedback! We're so glad to hear that we've been able to resolve your queries quickly and that you've appreciated speaking with a real person and not waiting in call queues. We always aim to make your experience as smooth and efficient as possible, so it’s great to know we’re meeting that goal. If you would like to help shape the future of our services, maybe you would consider joining our Member Panel. You can find out more and register your interest here: hrbs.co.uk/member-panel Response date: 25th March 2026

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