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Review of the Cynergy Bank, Personal savings:

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My online savings account with Cynergy became inacce...

My online savings account with Cynergy became inaccessible over the course of last year after (I suspect) they had carried out an upgrade. I was obliged to move my savings to an alternative provider in June 2025. I am now owed interest that should have been paid to me in November 2025 which I now discover (thanks to the financial ombudsman) has been paid into the account which I am unable to access. Reviewed on: 23rd March 2026

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