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Helen W

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Review of the Marshmallow, Car insurance:

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Absolutely shocking customer service.

Absolutely shocking customer service. I cannot get through to speak to anyone, either on the phone or online, just to update my policy after changing my car. I have had to take out temporary insurance while I wait for their online chatbot to get back to me. I won't be renewing with Marshmallow. Reviewed on: 24th March 2026

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