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Kathy R

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Review of the Hinckley & Rugby Building Society, Savings:

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Michele at the Broughton Astley branch was brilliant...

Michele at the Broughton Astley branch was brilliant when I brought mum to move some money, she was very patient and helped my Mum. Reviewed on: 26th March 2026

Reply from Hinckley & Rugby Building Society Hi Kathy, Thank you for taking the time to share your feedback. We’re delighted to hear that Michelle at our Broughton Astley branch provided such brilliant service when you visited with your mum. It’s wonderful to know that she was patient and supportive in helping your mum with her request. We’ll be sure to pass on your kind comments to Michelle and the team. If you would like to help shape the future of our services, maybe you would consider joining our Member Panel. You can find out more and register your interest here: hrbs.co.uk/member-panel Response date: 9th April 2026

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