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Review of the Hinckley & Rugby Building Society, Savings:

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Great to be able to call and speak to a person!

Great to be able to call and speak to a person instead of a machine. Telephone team are knowledgeable and understanding. Reviewed on: 26th March 2026

Reply from Hinckley & Rugby Building Society Good afternoon, Thank you for taking the time to share your feedback. We’re really pleased to hear that you value being able to speak directly with a member of our team, and that you found our telephone colleagues knowledgeable and understanding. Providing a personal and supportive service is very important to us, so it’s great to know this made a positive difference to your experience. Your comments will be shared with the team. If you would like to help shape the future of our services, maybe you would consider joining our Member Panel. You can find out more and register your interest here: hrbs.co.uk/member-panel Response date: 9th April 2026

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