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Julie Shepherd

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Review of the first direct, Current Account:
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Effortless reliability

5
I have been banking with First Direct for at least 20years now and I've never been tempted to take my business elsewhere. If I've ever wanted a loan or an overdraft it's been dealt with over the phone in record time. The customer service team are polite & helpful. The online banking is simple. I can manage most things myself with very little effort. The most wonderful thing is that they don't hassle me by trying to sell me every other service they offer, as a result of which, I always consider them. For me, they set the standard for online banking & they just get better. Reviewed on: 12th February 2017

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