Ben H's community profile page - Smart Money People

Write a review

Go to business site

Viewing profile for,

Ben H

Total reviews written

Helpful marks given to their reviews

Times reviews seen

All reviews (2)

Review of the Zable, Credit card:

View on product page

Decent credit card, possibly overstretched extras

I’ve had no issues with the credit card itself. Payments go through without any problems, direct debits are collected correctly, and the core card functionality has worked exactly as expected. The app is well designed and looks modern, but I’ve had ongoing issues almost from the start when trying to connect my Equifax account and access rent reporting. The connection process seemed stuck in an endless loop between Zable and Equifax, both in the app and through the external linking process. To their credit, customer support was always responsive when I contacted them. However, I had to chase for updates each time, and what felt like a relatively straightforward issue took around nine months to resolve. Communication repeatedly went quiet, and I only discovered today — purely by chance — that my Equifax account can now be connected. The main reason I wanted this feature was to access rent reporting, but now that the connection appears to be working, the rent reporting section seems to have moved or disappeared altogether. Overall, as a credit card, Zable does exactly what it needs to do and I’ve had no complaints there. However, I’ve spent months trying to get parts of the app, including credit score access and rent reporting, working properly. For that reason, I’m giving 4 stars rather than 5. It appears the issue has finally been resolved, but only after a long period of chasing and what seems to have been fixed through a later app update rather than active case management. Reviewed on: 2nd June 2026

Review of the 118 118 Money, Credit card:

View on product page

Application was quick and easy, fairly intuitive app...

Application was quick and easy, fairly intuitive app but can’t do everything self-service and that can sometimes be a frustrating experience - going through a chat bot to then speak to a human. When you do get through though it’s pretty seamless. Reviewed on: 11th April 2026

We are helping 1000s to make smarter financial decisions

We use the power of consumer reviews to help increase trust and transparency in financial services and to deliver industry leading insight and events.