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Susan P

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Review of the Family Building Society, Savings:

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I recently had cause to contact you as I couldn’t ac...

I recently had cause to contact you as I couldn’t access my account. Lisa talked me through the process, several times until it was sorted. I must say Lisa had so much understanding and patience with me, as not used to too much technology, until it was sorted. I appreciated all of her patience and wish there were more people like her. Many thanks Lisa. Reviewed on: 13th April 2026

Reply from Family Building Society Thank you for taking the time to leave us this review. It's great to hear of your positive experience with Lisa! Response date: 15th April 2026

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