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Review of the John Lewis, Partnership Card:

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My Channel Islands postcode is not accepted to create online servicing

I have a Partnership Card but since the changes early in October have not been allowed to set up an online account because my postcode is not accepted. I now just receive a paper statement which does have my postcode on it. I sent a letter of complaint in October and was promised a reply within 8 weeks but this is now February and this issue has not been resolved. Reviewed on: 5th February 2017

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