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Review of the Monese, Money Account:

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Transferring money

I don't know what's gone wrong with Monese transfer of money out of accounts. It started off with no problems at all, then over the past few weeks I've found that payments have not been made on time. It's becoming a daily chore with customer services to get the payments to be made. Really lost all confidence in the ability of Monese to provide a consistent service. Reviewed on: 6th February 2017

Reply from Monese We are really sorry to hear that you are seeming to have problems with your payments! We completely understand that must be annoying. We'd love to look into this further for you if you would be so kind to email us on [email protected] with your name or Monese ID and we can work out what's going on for you and get it all resolved so you can go back to the smooth days you remember with us! Response date: 19th April 2017

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