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JAN WHITBOURN

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Review of the Hinckley & Rugby Building Society, Savings:
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Hinckley & Rugby B S Caring in our Community

5
Hinckley & Rugby Building Society in Spalding Town are excellent, they are so helpful, whenever you go in and what ever you need they want to help and support you. We have had several problems and just gone in, on several occasions, but each time, even though we are probably asking the same questions, they still don't seem to mind. Their ability to make you feel you are not stupid and that you are important is uppermost in that Office, whenever you go in. They have all the knowledge you need and spend whatever time you need with you to make you understand and to help. Thank you to you all, in Spalding, we, personally would not know what to do without this Office here in Spalding. Please don't ever go away or close, WE NEED YOU. Reviewed on: 15th April 2026
Reply from Hinckley & Rugby Building Society Thank you for sharing your feedback with us, we really appreciate you taking the time. We value hearing from our members, whether it’s about what’s working well or where we can do better. Every comment helps shape our products and services. We also love passing on kind words and great feedback to our team - it means a lot to them and recognises the care they put into supporting our members. If there’s anything else we can help with, please let us know. If you’d like to have more of a say in shaping what we do, you might like to join our Member Panel. Find out more or register your interest here: hrbs.co.uk/member-panel Response date: 16th April 2026
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Hinckley & Rugby Building Society

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