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Jess Barham

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Review of the 1st Central, Car insurance:

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Stay clear of this company.

Will never use again, went to cancel my policy and they wanted £116 which I cannot afford. This included the cancellation fee of £50. The £50 I would understand but not the rest. They are just money grabbing and very poor customer service. Reviewed on: 28th April 2024

Jess Barham

1 user marked as helpful

Reply from 1st Central Hi Jess, We’re sorry to hear on this occasion your experience with us hasn’t been as positive as we’d hoped it would be. We advise of the £50 cancellation fee when a policy is being set up. The remaining balance will be made of time on cover and interest. We have this FAQ that goes in to some details on this - https://help.1stcentralinsurance.com/kb/FAQ/content/PROD-7744/If-my-car-policy-is-cancelled-why-do-I-still-owe-money-to-1st-CENTRAL?query=why%20do%20i%20owe. Ashley Response date: 22nd May 2024

Review of the Caravan and Motorhome Club, Caravan Cover:

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Good communication and cover

Easy access to my documents online 247 with all the information needed. Reviewed on: 29th August 2023

Review of the Caravan and Motorhome Club, Caravan Cover:

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Great insurance

Easy online access and when I changed my caravan mid year one quick phone to change the details and easily updated. Reviewed on: 31st July 2019

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