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Brett Cubberley

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Review of the Complete Cover Group, Insurance Broker:

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Good customer service whilst trying to sort out the documents that I needed to send.

Whilst insuring the car i felt that the customer service was terrible, got quoted one price then they kept trying to get me to pay another, said i wasn't living at the address i claimed so wanted to put the price up, even when i offered proof bu council tax letter, driving licence, bills they declined. Unfortunately for me and due to being on the phone for around 2 hours all together this was still the best price I had. The only redeeming quality they had was the next person i spoke to regarding the evidence i needed to send was really nice and really helpful. After this year is up i will not be using this company again. Reviewed on: 5th April 2017

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