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Sonu Chhabra

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Review of the AA, Breakdown cover:

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I am extremely disappointed with AA's rigid and unfa...

I am extremely disappointed with AA's rigid and unfair cancellation policy. I sold my car TODAY (6th May 2026) and requested to cancel my membership immediately as I no longer own a vehicle. Even though I registered my car on the AA app, customer service (advisor Vivek) refused to cancel it immediately, claiming it is a "Personal Cover for me only". They are forcing me to fulfill a 30-day notice period, but instead of charging me for 30 days, they want to take a FULL monthly payment on 01/06/2026 and keep the cover active until 30/06/2026. This is nearly 55 days of forced charges for a service I don't need! This is a complete rip-off and unfair trading. I have called customer service and they just keep repeating "it's our policy". I have now cancelled my Direct Debit to stop this unauthorized charge. Absolute lack of empathy for customers. Avoid them! Reviewed on: 6th May 2026

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