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Peter Auld

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Review of the Lloyds Bank, Car insurance:

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Brilliant service

3 years after cancelling my car insurance, due to leaving the UK, I received an email saying my refund had not gone into my account!! I phoned their customer service number where I spoke to an extremely helpful girl, who not only organised a cheque for the refund but also informed me there would be interest added due to the length of time since the refund was due. The girl was helpful, polite and extremely efficient. Credit to Lloyds for recognising the refund not getting to my account 3 years ago!! Reviewed on: 6th August 2019

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