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Patricia P

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Review of the Hinckley & Rugby Building Society, Savings:

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5year fixed rate opened in Coalville Branch...

Lucy and all staff in Coalville branch very professional also friendly. Lucy knew what account I was going into branch to open and she had most of the paperwork ready to fill in as they were short staffed. She is very efficient. Reviewed on: 19th May 2026

Reply from Hinckley & Rugby Building Society Hi Patricia, Thank you for sharing your experience. We’re thrilled to hear that Lucy and the team at our Coalville branch provided such professional and friendly service. It’s fantastic that Lucy was so efficient and well-prepared, ensuring your account opening went smoothly. If you’d like to have more of a say in shaping what we do, you might like to join our Member Panel. Find out more or register your interest here: hrbs.co.uk/member-panel Response date: 21st May 2026

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