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Michael O

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Review of the Family Building Society, Savings:

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My wife and I have been trying to deposit some extra...

My wife and I have been trying to deposit some extra money into our online saver,but were having trouble in logging in. We called the helpline and received a callback from Lisa Adam’s who quickly and efficiently established our identities and then talked us through it with patience and understanding. She was a delight to deal with as she also understood my hearing difficulties, making a note to this effect on our account details in order that any future calls will be dealt with in a similar manner. We are very pleased to have invested our money with FBS and will strongly recommend them whenever possible. Thank you very much for your time,Lisa. Regards, Michael O’Connor. Reviewed on: 20th May 2026

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