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Review of the WarrantyWise, Warranty:

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Complete waste of money, they reject everything

My experience with Warrantywise has been one of the most frustrating customer experiences I have ever had. I purchased a policy in good faith, believing it would protect me from expensive mechanical failures on my Mazda CX-5. When the vehicle developed a genuine fault, diagnostic testing identified multiple issues affecting engine performance, turbocharger operation and the vacuum control system. I submitted a repair request expecting the warranty to help cover the cost of repairing major mechanical components. Instead, my claim was rejected. The reason? The very components identified by the repairer were apparently not covered under my level of cover. According to Warrantywise, the vacuum pump, control valve, vacuum hoses, wiring repairs, turbocharger solenoid and turbo actuator were all excluded. This left me asking a simple question: What exactly is the purpose of paying for a warranty if so many of the components that commonly fail on a modern vehicle are not covered? The sales process gave me confidence that I was buying meaningful protection against costly repairs. The claims process gave me the opposite impression. When I actually needed assistance, I discovered that many of the parts involved in the fault were excluded from cover. I am particularly disappointed because I was previously encouraged to take out additional Warrantywise policies for other vehicles. Based on my experience with this claim, I am extremely relieved that I did not do so. In my opinion, the true value of any warranty is only revealed when you need to make a claim. Unfortunately, my experience has left me feeling that I paid for protection that offered very little practical benefit when a real mechanical problem occurred. I cannot recommend Warrantywise based on my experience and would strongly encourage anyone considering a policy to read every exclusion carefully and make sure they fully understand exactly what is and is not covered before purchasing. Very disappointed. Reviewed on: 2nd June 2026

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