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Babs Graham

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Review of the Suffolk Building Society, formerly Ipswich Building Society, Mortgages:

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Outstanding Service.

I was pleasantly surprised at the service I received from Suffolk Building Society. I was assigned Stephen Lye to my remortgage and he was fantastic. Any queries I had were dealt with immediately and in detail. Stephen was very knowledgeable, helpful, and friendly but remained professional. I would 100% recommend Suffolk Building Society they were amazing. In todays world customer Services seems to be missing in a lot of companies, so it was very refreshing to have such a great company who you actually speak too and they listen. Well done 10/10. Reviewed on: 8th June 2026

Reply from Suffolk Building Society, formerly Ipswich Building Society Hi. That’s very kind of you! We’ve shared your feedback with Stephen and it’s made their day! Response date: 7th July 2026

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