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Kevin ODonnell

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Review of the Hinckley & Rugby Building Society, Mortgages:

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Highly rated customer satisfaction

Eloise our Customer Admin Assistant handled our enquiry courteously and efficiently! Reviewed on: 11th June 2026

Reply from Hinckley & Rugby Building Society Hi Kevin, Thank you for taking the time to leave us a review. We're delighted to hear that Eloise handled your enquiry courteously and efficiently. It's great to know that she provided you with such a positive experience. We'll be sure to pass on your kind feedback to Eloise, who I'm sure will really appreciate your comments. Thank you for choosing Hinckley & Rugby Building Society, and we look forward to helping you again in the future. If you’d like to have more of a say in shaping what we do, you might like to join our Member Panel. Find out more or register your interest here: hrbs.co.uk/member-panel Response date: 2nd July 2026

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