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Review of the NatWest, Everyday account:

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Appalling customer service

Appalling customer service. Cashiers too lazy to actually attend to customers, telephone customer service staff whose entire function seems to be to act as an obstruction. The word "service" seems to be an unknown concept to them, from the top of the company to the bottom. I rather suspect that the word "customer" will soon become the same. Reviewed on: 3rd September 2019

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