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Debbie B

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Review of the Newbury Building Society, Mortgages:
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Redeemed my mortgage- Sian and Charlotte thankyou

5
I wanted to repay my mortgage in full. Charlotte explained everything fully what I needed to do. Then I spoke to Sian twice when I had the date and she was also excellent and very patient with me. Excellent customer Service. Reviewed on: 19th June 2026
Reply from Newbury Building Society Thank you for taking the time to leave feedback - we do appreciate it and will share your comments with Charlotte and Sian, who will be so pleased to read them. Response date: 22nd June 2026
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