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Margaret D

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Review of the Family Building Society, Savings:

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Excellent customer service

I had an issue when trying to open a new savings account, which turned out to be an error on my part! Holly was extremely helpful going through the process with me to ensure it was all done correctly and opening the account. She was patient and very helpful, a great example of how customer service should be. Well done! Reviewed on: 23rd June 2026

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