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Review of the James Hay Partnership, Financial Advisers:

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Absolutely Diabolical

Where do I start! We have a SSAS with them. After chasing them 3 times, I eventually got a response today to an email I sent 18 WEEKS AGO!! They don't respond to emails unless you phone them, they lose things, you have to send copies of documents you've already sent time and time again as Quote 'it would take me at least 4 hours to find it on our system' The staff are grumpy and either they can't do their jobs or they are seriously understaffed. In 34 years of working I have never come across such an inadequate unprofessional company. They're diabolical. I would never do anyone an injustice by recommending this inept company to them. As soon as I have everything tied up I'm taking the pension out of there. They seriously damage your health!! Reviewed on: 20th September 2019

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