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Ian Grundy

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Review of the NewDay, Marbles Credit Card:
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Real decline since NewDay took over

1
I have had a Marbles card for many years, but since NewDay took over the service has declined. Awful telephone menu not giving an option to talk to someone if your enquiry does not fit one of the limited options. Moved house recently and the online account facility allows you change address. Looks absolutely fine on-screen but Marbles system seems to have mangled old and new address so staements and correspondance comes out wrong. Three declined payments this week - do not know ... Reviewed on: 22nd April 2017

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