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Nigel Gross

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Review of the The Co-operative Bank, Credit Card:

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Just pretty useless really

I have just closed my credit card… I have just closed my credit card account after 7 years. The Coop do have some plus points, the front line customer support is always pleasant for instance (hence 2 stars and not 1). However they seem to simply lack the systems and skill to provide an effective service. Having joined them specifically because they supported Save the Children, you would have expected to have been told when your card no longer did that?...Apparently not. Y... Reviewed on: 16th October 2019

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