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Linda W

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Review of the One Call Insurance, Car insurance broker:

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SHAMBLES!!!

Better to have no insurance the to use One Call Insurance. I had a non fault claim. What a awful experience. My car was towed 50 miles away and was kept for 20 days. The bumper was replaced unnecessarily as only minor small scruff and repainted. The front wings were sanded down and resprayed. Was returned 20 days later in a dusty filthy state. There was dust and compound everywhere inside under the headlights and the engine was covered. The day after work was completed the car was driven 23 miles and left idling between journeys. I was made to sign a. Credit agreement for courtesy car. Now the other insurance refuse to pay out for the over inflated bill. I may be Liable for all works and car hire even though my insurance was fully comp. I took the car to a c garage who quoted no more the £200 for complete work on my one year old car. Reviewed on: 7th July 2026

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