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Review of the Vitality, Health Insurance:

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Shocking service from Vitality

Shocking service from Vitality. Do not use them!!! I had a simple sprained ankle and needed a physio referral. Video call with GP (which didn't work at first so I had to wait 3 days for another appt!) a waste of time as requested to gather more information from my GP which means another visit and wasted time. Its over a week since my injury and I am no closer to seeing a physio. Thought Vitality were different but it seems not. Disappointed Reviewed on: 30th October 2019

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