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Review of the PayPal, Pay in 3:

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Extremely disappointed with PayPal’s buyer protection.

Extremely disappointed with PayPal’s buyer protection. A parcel worth £863.52 was dumped outside my house without my permission — no signature, no safe place authorised. The delivery company marked it as delivered, and PayPal sided with them despite clear evidence of negligence. PayPal’s so-called ‘buyer protection’ is meaningless if they automatically trust a delivery company’s word over a customer who never received their goods. I have appealed the decision and I’m still waiting. If this is not resolved fairly, I will be escalating to the Financial Ombudsman Service. Buyers beware — PayPal does not protect you when it matters most. Reviewed on: 8th July 2026

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