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Review of the Family Building Society, Savings:

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Needs work on telephone system

Your telephone system is antiquated, very poor response and the on hold music repeats every 10 seconds. Really poor. The person who took my call eventually was very good and very professional Reviewed on: 9th July 2026

Reply from Family Building Society Thank you for taking the time to leave us this review. Your feedback regarding the telephone system has been passed on to the relevant department. We're glad you were happy with the service once you got through. Response date: 15th July 2026

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