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Susan F

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Review of the Hinckley & Rugby Building Society, Savings:

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Good old fashioned customer service..

Good old fashioned customer service from a forward thinking organisation. Unfortunately, it’s getting less and less these days. Reviewed on: 9th July 2026

Reply from Hinckley & Rugby Building Society Hi Susan, Thank you for your wonderful feedback. We're delighted to hear that you experienced the kind of customer service we're proud to provide. Combining a personal, friendly approach with forward-thinking services is something we strive for, so it's great to know this stood out to you. We really appreciate you taking the time to share your experience. If you’d like to have more of a say in shaping what we do, you might like to join our Member Panel. Find out more or register your interest here: hrbs.co.uk/member-panel Response date: 16th July 2026

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