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Keith L

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Review of the Hinckley & Rugby Building Society, Savings:

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Query about a verification code.

Query about a verification code. Alice was very helpful, explained everything clearly.It was dealt with very professionally . Reviewed on: 10th July 2026

Reply from Hinckley & Rugby Building Society Hi Keith, Thank you for taking the time to leave us your feedback. We're delighted to hear that Alice was able to help with your verification code query and that she explained everything clearly and professionally. Providing clear guidance and making sure our members feel supported is something we value, so it's wonderful to know you had such a positive experience. We'll be sure to pass on your kind comments to Alice. If you’d like to have more of a say in shaping what we do, you might like to join our Member Panel. Find out more or register your interest here: hrbs.co.uk/member-panel Response date: 16th July 2026

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