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Wayne C

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Review of the Hinckley & Rugby Building Society, Mortgages:

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Great service !

Needed help online and rang up for help , Alice was superb in her attitude and helping me get back to my account. Great service ! Reviewed on: 11th July 2026

Reply from Hinckley & Rugby Building Society Hi Wayne, Thank you for taking the time to leave us such a positive review. We're delighted to hear that Alice was able to provide such excellent support and help you get back into your account. It's wonderful to know that her attitude and willingness to assist made a difference to your experience. We'll be sure to pass on your kind feedback to Alice, as we know she'll really appreciate it. If you’d like to have more of a say in shaping what we do, you might like to join our Member Panel. Find out more or register your interest here: hrbs.co.uk/member-panel Response date: 16th July 2026

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