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Lee C

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Review of the InvestEngine, Investment platform:

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Its cheap for a reason.... no support

Although Invest Engine is free for self managed ETF's, the level of customer service is shocking. It takes weeks to get a reply to your query through your account and even then, they do not fully answer the question. They do not have a phone line to speak to them and if you look on the review sites recently, they are getting really poor customer service reviews. Think carefully before giving them your money as they are cheap for a reason. Thinking about transferring to Trading 212 or some other platform provider. Latest email to them sent 06 June, still no reply to another follow up email. This was from a few questions/ queries I sent them in January 2026 and were never fully answered with email ping pong. Lee Reviewed on: 13th July 2026

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