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Review of the Bath Building Society, Savings:

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Trust account knowledge

My experience and dealings with Lauren in your trust and savings team have been excellent. From the start Lauren has been very patient, taking time to explain everything to me and why certain paperwork was required. Lauren has kept me up to date throughout the process informing me of each step. I wouldn’t hesitate to recommend Lauren or Bath building society. Thank you! Reviewed on: 22nd July 2026

Reply from Bath Building Society Thank you for such a wonderful review. It's great to know that Lauren's patience, clear explanations, and regular updates helped make the process straightforward and reassuring. We understand that trust accounts can involve specific requirements and documentation, so ensuring our members feel informed and supported at every stage is extremely important to us. Your recommendation means a great deal, and we'll be sure to share your kind words with Lauren and the wider Trust and Savings Team. Chris Burns - Customer Service Officer Response date: 27th July 2026

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