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Review of the Family Building Society, Savings:

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Positive and negative.

Positive and negative. Good that my savings bond will automatically renew at the new customer interest rate if I take no action. Bad for the amount of paper involved even though I am registered for on-line communication: I received six pages regarding the renewal and two letters totalling four pages confirming the renewal and payment of interest. Two emails would have sufficed. Reviewed on: 20th August 2026

Reply from Family Building Society Thank you for taking the time to leave us your review. We're pleased to hear you value the automatic renewal of your savings bond at the new customer interest rate. We also appreciate your comments about the amount of paperwork received despite being registered for online communications. We're continually reviewing our communications to improve the experience for customers and reduce unnecessary correspondence where possible. Kind regards Family Building Society Response date: 26th August 2026

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