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Anne Upton

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Review of the Family Building Society, Savings:

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Got there in the end!

Two calls and several emails needed to sort out access to my newly established bond account. Got there in the end but resetting the password was a tricky and time consuming process Reviewed on: 21st August 2026

Reply from Family Building Society Thank you for your positive feedback regarding our service. Your feedback regarding gaining access to your new account has been passed on to the relevant team to support ongoing improvements to our services. If there's anything else you need further assistance with, please don't hesitate to let us know. Kind regards Family Building Society Response date: 26th August 2026

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